Iron Shipwrights Replacement Policy
Iron
Shipwrights replacement policy is a simple one. If the part is
missing,
broken, misplaced, lost, destroyed, eaten, or in any other way
unusable,
we will replace it free of
charge, no
questions
asked. As our
customer, we feel
it's our responsibility to insure that you are able to build
and
complete
our models to your satisfaction. We don't require you to
return
the
part, or provide us with some sort of documentation to get the
part.
We want to hear from you if any part or component of our kits
is
causing
you problems, or if the kit meets your satisfaction. All
that we
require is that you get in touch with us in one of the ways
below, and
tell us which part of parts you need. Be sure to include
your
address
with your request so we know where to send the parts.
The ways to
get ahold of us are:
Toll
Free:
1-888-IRONSHIP
(476-6744)
e-mail:ironshipwrights@bellsouth.net
Snail
mail:
Iron Shipwrights, Inc.
237 Gum
Hollow Rd.
Oak
Ridge,
TN 37830
We thank
you for your business, and look forward to serving you to your
satisfaction.
back
to home